Localization of Languages for eGovernance and RTIA


Enable Indian language typing support to the existing e-mail portal of Satyam Infoway (SIFY)

Enable Indian language typing support to the existing e-mail portal of Satyam Infoway (SIFY)


Problem Statement

Enable users to send & receive e-mails in regional languages viz.
Assamese, Bengali, Gujarati, Hindi, Kannada, Oriya, Punjabi, Sanskrit, Tamil, and Telugu through the existing e-mail facility of mail.sify.com.


A customized iPlugin was developed and delivered as per SIFYs requirement, which enables users to type their e-mail in 11 regional languages. The regional languages supported are Assamese, Bengali, Gujarati, Marathi, Hindi, Kannada, Oriya, Punjabi, Sanskrit, Tamil, and Telugu.

When a client logs into mail.sify.com with his e-mail id for the first time, he / she has to select the language in which he / she wants to type the e-mail. Based on the language selected the user will be automatically prompted to download the required language components. This is a one-time process for that particular language. The next time onwards the user can simply log in, select language and start typing.

The components that are downloaded one time at the client end (e.g. for Hindi, Marathi) are
DV_GistFontResourcesforWeb Control: 100KB
iPlugin Control : 164KB

A floating keyboard in the respective language also assists in composing the e-mail. When the e-mail is sent to the respective destination, if the fonts already exist at the recipients end, then the data is properly displayed. However, in case the required fonts are not available then the recipient has to download and execute the .exe attached with the mail which copies the requisite fonts to the fonts folder of the recipients machine. This is again a one-time activity.

Acknowledging the quality of the product developed and the capable services rendered by the GIST group of C-DAC, Pune, Mr K Bhaskar, DGM-Technical, Sify Limited says It has been a pleasure in choosing this product and working with you in understanding and implementing this solution. We have now provided language mail for our users in mail.sify.com

System: Linux as server and PHP as scripting language. The client side computer on which the typing is done, uses Windows OS and IE as the browser.




October 23, 2006 - Posted by | CDAC

1 Comment »

  1. useful

    Comment by bijalshah | September 14, 2008

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